Free Shipping Disclaimer
FREE STANDARD SHIPPING
Please enjoy free shipping on eligible orders over $100 (before taxes, fees, and promo codes). Parcels eligible for free shipping are usually delivered in 1-10 business days, depending on stock availability, and shipping destination.
FREE SHIPPING ELIGIBILITY REQUIREMENTS:
- Offer applies only to orders of merchandise, excluding gift wrap charges and taxes. Promotional coupons and discounts where applicable will be deducted from your item subtotal and may affect your order's Free Shipping eligibility. The purchase of gift do not count towards the Free Shipping offer.
- Certain items are not eligible for Free Shipping based on their size. Items that are not eligible for Free Shipping will be noted on item pages.
- Items shipping to some remote postal codes are not eligible for Free Shipping.
- Cancelling items may affect your order's eligibility for Free Shipping.
- Offer applies to deliveries within Canada and US only and may be subject to other shipping restrictions depending on the items ordered.
*The free shipping offer does not apply to:
- Items sold and shipped by Marketplace sellers
- Some large items that require Scheduled Delivery
- Items or locations that require air delivery**
- Glassblowing Classes
Free shipping is not available in areas with postal codes that start with:
J0M - Nunavik
X0A - Qikiqtaaluk Region, NT
X0B - Kitikmeot Region, NU
X0C - Kivalliq Region, NU
X0E - Central Northwest Territories, NT
X0G - Southwestern Northwest Territories, NT
Y0A - Southeastern Yukon, YT
Y0B - Central Yukon, YT
** Some remote areas of Canada can only be serviced by air delivery. In these cases free shipping is not available and extra shipping charges may apply. If extra shipping charges are required for your order we'll contact you to confirm whether you’d like to pay the additional fees or cancel your order. If you don't respond within 48 hours, your order will automatically be cancelled.
Parcels eligible for free shipping are usually shipped in 1-10 business days, depending on stock availability, and shipping destination.